The NextDayAppendices and NationalDataSupport websites have been combined and updated, and can now be viewed at e-briefs.com, here.
FREQUENTLY ASKED QUESTIONS
If you have a question that is not addressed below, please call, email or scroll to the bottom of this page to leave a message. Clicking on a question toggles the answer on and off.
PRICING
E-FILING REQUIREMENTS
Q: What is your pricing structure?
A: Pricing is based on the number of documents and attachments included in the appendix, both of which must be listed in the index and bookmarked. The number of pages does not matter.
For the first 100 documents,* $6 per document.
For the second 100 documents,* $4 per document.
For the remaining documents,* $3 per document.
* (Attachments, e.g., exhibits to a declaration, are counted as documents, as they are required to be bookmarked and listed in the index)
Q: Do you have a minimum charge for small appendices?
A: Yes. Projects with fewer than 50 documents and attachments will be invoiced our minimum charge of $300.
Q: What turn-around time can I depend on?
A: Provided the documents you send us have been prepared in accordance with our guide, you can depend on a two to three-hour turn-around. For large projects – say, over 400 documents – projects received by noon will be completed by 9:00 a.m. the next day.
Q: What is your billing/invoicing process?
A: We will invoice you by email after you have the completed appendix in hand. You can pay by credit card on-line or by check (snail mail).
Q: Do you discount your pricing if the documents we send are already searchable?
A: No. Experience has taught us that, even though a client may believe their files are completely searchable, they are not. By applying OCR to all scanned PDF, we ensure that all files are searchable as required. Additionally, the processes we apply during OCR identify and fix problems that are sometimes present in PDF files created by programs other than Acrobat.
REVISIONS
Q: What if, after you prepare an appendix, we need to revise our file set?
A: It happens! Send us the new files along with the date(s) and description(s) to be used in the index. Name the file(s) with a prefix such as "023.1", which will inform us that it should be listed after file "023..." Likewise, inform us of any files that should be removed. We will send a revised appendix at no additional charge for the first revision.
If the revision involves more than several files, we will ask you to send us the new files (only) along with a new document list. The first revision will still be at no additional charge.
Q: Do all California appellate courts use the same rules for appendix assembly?
A: No! Individual appellate districts often have “Local Rules” which set requirements for indexes, bookmarks, formatting, maximum file size, maximum number of pages per volume and, in some cases, Acrobat settings.
Q: The courts revise their rules from time-to-time. How can I be sure the appendix you prepare will be accepted by the Court?
A: We prepare appendices for e-filing on a daily basis and we check each court website daily for any revisions to their rules. Please take the time to read our testimonials - for what they say and for the obvious trust our clients place in us.